Refund and Returns Policy

Return and Refund Policy

We want you to be fully satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period

You have 30 days from the date of receipt to request a return for most items purchased from our website.

2. Eligibility for Returns

Products must be unused, in their original packaging, and in resalable condition.
Certain items, including perishable goods, custom-made items, and opened software, are not eligible for return.

3. Return Process

To return an item, please contact us at wiskender@dadystorellc.com with your order number and product details.

Once your return request is approved, we will provide return instructions. You will be responsible for return shipping costs unless the item is defective or an error occurred during shipping.

4. Refunds

Upon receipt and inspection of the returned item, we will issue a refund to the original payment method, minus any shipping costs. Refunds will be processed within 5-7 business days.

5. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.

6. Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will provide a replacement or a full refund based on the situation.